Warranty, Guarantees & Repairs

Guarantees & Repairs

Dometic Mobile Cooking UK Ltd products are known for their high quality and durability. 

We offer 2 years (limited) warranty on our leisure barbecues and 5 years (limited) warranty on our urban range of barbecues. All our accessories are covered by a 1 year (limited) warranty.

If a defect arises in your product under normal use during the warranty period, please contact our friendly and knowledgeable warranty team who are at hand to help. Please be sure to inspect your goods upon receipt; transit damage must be reported to the retailer you purchased from as soon as possible following delivery. Any missing parts or defects must be reported within 30 days.

Please email warranty@cadacuk.com with full information about the fault, supporting images and a copy of your proof of purchase. 

Warranties

If your BBQ is outside of the warranty period and/or you would like to purchase spare or replacement parts for your Cadac BBQ please contact our UK Spares Partner www.towler-staines.co.uk.